Crowdsourced Customer Support
Share Your Passion and Earn Cash
Solvᵀᴹ is a service platform offered by Concentrix that supports some of the world's most exciting brands and enables you to share your knowledge for the brands that you love. It's about using your expertise to help others and be rewarded for your passion. You are in control of how much you earn, whenever or wherever you want.
Earn Extra Cash
Earning extra cash is easy. Every time you help a customer, you earn money and how much you earn is uncapped. You will know how much you can earn before you help each customer, so there are no surprises.
Solvᵀᴹ From Anywhere
Support on demand. If you have an internet connection and a device and are located in the United Kingdom, Republic of Ireland, India or most of the states in the U.S.A., you can request to become a solver. More locations will follow soon.
You Are In Control
You are your own boss! Support the brands that you are passionate about and as much or as little as you like. You are in control of how much you work, and how much you earn.
The Three Stages of Helping a Customer with Solvᵀᴹ
Stage One
Customers Ask For Help
Customers from your favorite brands ask a question. Sometimes they ask from social media, sometimes email, sometimes a support community, it doesn’t matter, we like all kinds of customer questions.
Stage Two
Help The Customer
This is where the magic happens. When you become an approved Solver, some of the world’s most exciting brands can engage you to answer questions posed by their customers. Solvers (you) choose the questions you think you can solve from a bank of customer tickets and chat with the customer to help solve their problem. Each ticket is worth a certain amount of money so you are in control of how much you solve and how much you earn.
Stage Three
Get Paid
Every week, Solvᵀᴹ tells you how much you have earned from the support tickets you have completed and the company that has the brand pays the amount straight into your bank account. We do all of the boring stuff, so you can concentrate on helping customers. Simple.
